GearLaunch Blog

Three reasons customer service is crucial this holiday season

Posted by Ben Abbey on Dec 3, 2018 8:20:43 AM

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The holiday season is here, and it is more important than ever to make sure that your customers are happy! GearLaunch's top-notch customer service team has your back during this busy time. Happy customers are will help you evangelize and build your brand, are more likely to spend money with you in the future, and will recruit others to shop with you. Make sure that your customers are treated right, especially during the holiday season, and they will treat you right!

 

Keeping customers = money

Keep your existing customer close! Keeping a current customer is much easier than finding a new one. Customers who have already purchased something from your store are more likely to return for an additional purchases. Returning customers means MORE MONEY! In fact, with customers shopping for apparel, return customer spend around 67% more than first timers. 

 

Your Customer Service Affects your brand

Your brand is everything, and how your customers are treated is a reflection of that brand. Building trust with your customers is something that you want to do from the moment they land on your page, to years later when they are returning to purchase from you again. Your brand is defined by the products you sell and the messaging you put out, but the interactions that customer service has with your customers is also a representation of your brand. So, if you want to continue to grow your brand, make sure that you are getting the best customer service team you possibly can.

 

happy customers create more customers

When a customer is happy with the service they have ben provided, they tell others about it! According to research done by Hubspot, 77% of customers who had a positive experience with a brand went on to tell others about that experience. With a quality customer service team, you are much more likely to create those positive experiences that will make your customers want to share the experience with others.
 
 
 
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Topics: Holidays, Guides, Products, Print-on-Demand

How To Be The Lifestyle Entrepreneur Of Your Dreams!

Posted by GearLaunch on Nov 16, 2018 1:09:04 PM

More and more, today's workforce is looking for balance in their life. Gone (or going) are the days of the "9-5 grind". Today, more and more people are looking for ways to empower themselves professionally and financially. The 'side hustle', gig economy, free lancing, and life-work balance are staples in today's younger workforce.

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Topics: Direct to Garment, Print-on-Demand, Entrepreneurship, Inspiration, Tips and Tactics, Features

A Step Above the Rest: A Seller's Guide to Pillows

Posted by Ngan Ton on Sep 6, 2018 8:55:00 AM

Pillows can help add a little flair to any home—even trendy clothiers like Urban Outfitters have moved into the home decor space. Here's a quick guide to help launch your own pillow line.

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Topics: Print-on-Demand, Tips and Tactics, Guides

The Onesie to Rule Them All: A Seller's Guide to Kids' Clothes

Posted by Ngan Ton on Aug 28, 2018 8:45:00 AM

Happy Early Birthday! According to Time, September is the busiest month for births overall (so hopefully we weren't too far off!). For the well-prepared retailer, that means one thing—baby clothes—and we've got plenty of it! Here's your guide to selling this kids' item.

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Topics: Print-on-Demand, Tips and Tactics, Guides

Which Print-on-Demand (POD) Products Should You Sell?

Posted by Ngan Ton on Aug 26, 2018 8:00:00 AM

In a previous post, we covered 3 POD products every store should sell. It's a good starting point for newcomers to test out different products without having to spend hours on research, but as you develop better business acumen and expand your product offerings, you'll quickly realize there's more to selling than adding a design to any ole product.

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Topics: Print-on-Demand, Research and Development

5 Print on Demand Myths Debunked

Posted by Ngan Ton on Jul 31, 2018 8:00:00 AM

POD is a popular but new practice for many online businesses, meaning there are still many who have never heard of “Print on Demand.” Without familiarity, many are left with uncertainty, confusion, and oftentimes pure myth. In this post, we look to dispel many common myths associated with POD.

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Topics: Print-on-Demand

3 POD Products Every Store Should Sell

Posted by Ngan Ton on Jul 17, 2018 8:00:00 AM

Access to trends data can be invaluable (that’s why we send a monthly Trends Report). It can help better focus your efforts, draw more attention from consumers, and improve existing design and marketing.

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Topics: Tips and Tactics, Print-on-Demand

Making Your First $10k with Gearlaunch POD

Posted by Ngan Ton on Jul 13, 2018 10:30:17 AM

Print-on-Demand (POD) services have become incredibly popular in the past few years, and with good reason–they’re an incredible revenue stream for merchants without the major risks of investing in an entire retail venture. However, the simplicity does come with a catch. Most POD services are marketplaces where brand identity doesn’t matter. For business owners who want to build and grow a brand, POD marketplaces just don’t make sense.

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Topics: Print-on-Demand, Entrepreneurship, Tips and Tactics, Guides

Ever Wonder How to Launch Your Own Brand Without Amazon?

Posted by GearLaunch on Jul 5, 2018 4:17:21 PM

Online Marketplaces have definitively changed the world. Created primarily to begin selling books online, Marketplaces like Amazon have become the normal way to buy, and sell, goods. From books to clothes, personal care products to home décor, these Marketplaces sell it all. Entrepreneurs young and old have turned to Amazon and others to launch their business with varying degrees of success. However, as powerful these marketplaces are, they clearly have their draw-backs, many of which have become apparent as entrepreneurs are looking for more control of their companies. Brand ownership, preferred distribution, control from copy-cats, limited up-front investment in inventory, etc. are just a few of the key things causing entrepreneurs to sidestep these channels.

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Topics: Direct to Garment, Print-on-Demand, Entrepreneurship, branding, Inspiration, Features, Insider

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